Cardinal's
Crest Policies
For the safety, convenience and comfort of all our
guests please note the following:
Unlike a commercial hotel property which can
generally rely on a large and steady stream of guests, a small bed
and breakfast has a much greater challenge in making sure our staff,
supplies and resources are properly matched to the number of our
guests and any special needs, each and every day.
After all, even if we have only two people on a given night,
that's twenty percent of our capacity! Accordingly, Cardinals Crest
(and most B & B's) must be mindful that revenues, costs and facility
resources are kept in balance. For this reason, you will note that
our policies regarding cancelation, refunds and occupancy are not as
liberal as you would expect to find in a commercial, high volume
establishment.
We're in the hospitality business in the most personal sense, and
we hope you will agree that our policies and rules are a reasonable
and fair minded approach to assuring that you and every guest
receives the most possible value in exchange for the entrustment of
your very good business.
Reservations
Your reservation is secured by payment of a deposit.
The amount of your deposit is 50% of the amount of your
total stay. Consequently, we strongly recommend using a credit card at the
time you call to book your room. The balance of your payment is
due upon arrival. At your option, you may pay the deposit by
check, but we cannot book the room until we have received your check. Likewise, if accompanied by credit card information,
you may also pay the balance due by check.
Arrivals and Departures
Your room will be ready for you not later than 3PM the day of
your arrival or at such time as may have been otherwise arranged
in advance. But don't be a stranger! If you arrive ahead of
time, please feel free to drop off your luggage which we'll put
in your room for you. Explore our acreage or plunge into area
activities while we clean and tidy up.
Checkout time is 11 AM.
Cancelations & Refunds
Owing to the investment we make in preparing for our guests'
stay, we issue refunds of advance payments as follows:
- With 30 or more days notice to us, we will refund the
entire deposit amount.
- Between 29 and 15 days notice, we will refund one-half
your deposit if no other guest rents your room.
- Less than 15 days notice, we make no refund, if no other
guest rents your room.
Children
The bed and breakfast is a venue for adults; consequently we
can not accommodate guests below the age of 12. However, if you
are renting the entire house, there is no age restriction on any
guest.
Pets
Owing to the resident farm animal population, we are unable to accommodate pets at this time or allow
them on the premises. Too much stimulation for ours and for
yours! We will be happy to refer you, however, to
area boarding facilities.
Food, Beverage, Smoking
Cardinals Crest proudly serves a bounteous country breakfast
as part of your stay. Should you wish to enjoy other meals here,
we provide an outdoor cooking area and fire pit for your use. We
are not licensed to provide any other food and beverage service.
However, we do have a large, flat area that is perfectly suited
to catered events and we will be happy to put you in touch with
reputable area caterers and work with them to assure a
successful gathering.
You may consume alcohol, so be sure to bring what you need.
Smoking is permitted -but outside only.
Questions? - Please email or call -we are here to make
your experience an enjoyable one, and that starts right now. |
